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abhishek_D
Oct '18

Hi.
my device is showing in cmd prompt, but when i run start session on appium im getting error,"An unknown server-side error occurred while processing the command. Original error: Could not find a connected Android device."
pls help.

Bilal_Jarwan
Oct '18

try to enable developer mode and usb debugging

abhishek_D
Oct '18

Both are enabled.
let me also send you the logs.

at process._tickCallback (internal/process/next_tick.js:103:7)
[ADB] Could not find devices, restarting adb server…
[ADB] Restarting adb
[ADB] Killing adb server on port 5037
[ADB] Error killing ADB server, going to see if it’s online anyway
[ADB] Getting connected devices…
[ADB] Error: Error while getting connected devices. Original error: Command ‘C:\Android\adb.exe
E:\androidsdk_win\androidsdk_win\platform-tools\adb.exe’ not found. Is it installed?
at Object.wrappedLogger.errorAndThrow (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\appium-support\lib\logging.js:63:13)
at ADB.callee$0$0$ (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\appium-adb\lib\tools\system-calls.js:170:9)
at tryCatch (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:67:40)
at GeneratorFunctionPrototype.invoke [as _invoke] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:315:22)
at GeneratorFunctionPrototype.prototype.(anonymous function) [as throw] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:100:21)
at GeneratorFunctionPrototype.invoke (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:136:37)
at process._tickCallback (internal/process/next_tick.js:103:7)
Error: Error while getting connected devices. Original error: Command ‘C:\Android\adb.exe
E:\androidsdk_win\androidsdk_win\platform-tools\adb.exe’ not found. Is it installed?
at Object.wrappedLogger.errorAndThrow (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\appium-support\lib\logging.js:63:13)
at ADB.callee$0$0$ (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\appium-adb\lib\tools\system-calls.js:170:9)
at tryCatch (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:67:40)
at GeneratorFunctionPrototype.invoke [as _invoke] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:315:22)
at GeneratorFunctionPrototype.prototype.(anonymous function) [as throw] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:100:21)
at GeneratorFunctionPrototype.invoke (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:136:37)
at process._tickCallback (internal/process/next_tick.js:103:7)
[ADB] Could not find devices, restarting adb server…
[ADB] Restarting adb
[ADB] Killing adb server on port 5037
[ADB] Error killing ADB server, going to see if it’s online anyway
[AndroidDriver] Shutting down Android driver
[AndroidDriver] Called deleteSession but bootstrap wasn’t active
[MJSONWP] Encountered internal error running command: Error: Could not find a connected Android device.
at ADB.getDevices$ (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\appium-adb\lib\tools\system-calls.js:187:13)
at tryCatch (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:67:40)
at GeneratorFunctionPrototype.invoke [as _invoke] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:315:22)
at GeneratorFunctionPrototype.prototype.(anonymous function) [as next] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:100:21)
at invoke (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:136:37)
at enqueueResult (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:185:17)
at Promise.F (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\core-js\library\modules$.export.js:30:36)
at AsyncIterator.enqueue (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:184:12)
at AsyncIterator.prototype.(anonymous function) [as next] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:100:21)
at Object.runtime.async (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:209:12)
at getDevices (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\appium-adb\build\lib\tools\system-calls.js:435:38)
at ADB.getDevices$ (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\appium-adb\lib\tools\system-calls.js:204:20)
at tryCatch (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:67:40)
at GeneratorFunctionPrototype.invoke [as _invoke] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:315:22)
at GeneratorFunctionPrototype.prototype.(anonymous function) [as next] (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:100:21)
at GeneratorFunctionPrototype.invoke (C:\Users\admin\AppData\Local\Programs\appium-desktop\resources\app\node_modules\appium\node_modules\babel-runtime\regenerator\runtime.js:136:37)
[HTTP] <-- POST /wd/hub/session 500 20847 ms - 179